Shipping Policy
Last Updated: 12th November 2025
Welcome to ZonicWorks’s privacy policy (“Privacy Policy” or “Policy”).
At ZonicWorks, we specialize in connecting customers with trusted service professionals across categories such as home maintenance, cleaning, appliance repair, and personal care.
We do not sell, stock, or ship any physical goods or products.
1. No Shipping Required
All services available on the ZonicWorks platform are performed on-site at the customer’s location by verified service professionals. As such, there is no shipping or dispatch of products involved in any transaction on our platform.
2. Digital Confirmations
Once a service is booked and confirmed, customers receive a digital confirmation and booking summary through the ZonicWorks app, website, or email. This serves as acknowledgment of your service order in place of any shipping document.
3. Third-Party Products
In certain cases, professionals may use consumables, parts, or materials (for example, spare parts or cleaning solutions) to complete a service. These items are procured and used directly by the professional during service execution and are not shipped by ZonicWorks.
4. Service-Only Platform
ZonicWorks functions solely as a marketplace for professional services, not as a product retailer or logistics provider. Any mention of “delivery” or “arrival” within the platform context refers only to service personnel reaching your location, not to product shipment.